Neogen Europe

Case Study

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Neogen Europe

Who are they?

Neogen Europe Ltd. are a high technology organisation dedicated to the development and marketing of novel diagnostic kits. These kits are designed to focus on concerns regarding the quality and safety of food and agricultural products.

Neogen Europe pride themselves on looking after the entire process; from the quality of the seeds sown, to the safety of every stage of the food manufacturing process.

“They required a solution which would cope with their growing level of transactions, remove the duplication of work and increase the productivity of existing staff.”

Following four years of rapid growth, Neogen Europe had outgrown the Sage 50 system they had been operating with.

They required a solution which would cope with their growing level of transactions, remove the duplication of work, increase the productivity of existing staff, as opposed to recruiting more, and provide more accurate and timely information to the entire organisation.

The Problem

Outgrown Systems

“Having listened to Neogen Europe’s specific requirements, we were able to identify that Sage 200 would be the solution best suited to their growing organisation.”

The Solution

Sage 200 with Bespoke Development

Having listened to Neogen Europe’s specific requirements, time was taken to identify a shortlist of products that could cope with their increasing level of transactions.

We came to the conclusion that Sage 200 would be the solution best suited to their growing organisation. This platform offered the enhanced flexibility and visibility the business required and we would be able to tailor the platform to allow them to achieve their business goals.

Neogen Europe had years of experience with Sage 50, having an accounts team that knew it inside out, therefore there was a strong desire to install a software system that had some familiarity. Sage 200 has a similar user interface which was to a large degree, comforting for the accounts team during training.

The next step involved Neogen choosing Eureka Solutions as their business partner following a visit to an existing customer. Neogen enlisted Eureka Solutions to plan and setup Sage 200 and to customise it to their specific needs and business practices.

They also chose to implement our Sales Order Plus Addon to further enhance the system and asked us to hold their hands during the migration stages to support them through the changeover.

“Eureka helped us pull all the disparate parts of the business into one system and after 8 months of using the system, it is hard to imagine being without it now. It was a steep learning curve for everyone using the system but having Eureka on hand and a support line available, they minimised the disruption and ensured our business never stopped operating. We went from a 4 user Sage 50 system to a 30 user Sage 200 system in a matter of months.

Eureka was selected over other business partners as they had the skills to tweak and develop the software which ensured I never heard the statement “the software won’t do that”.

Substantial work was carried out to ensure the software matched our processes rather than our processes being forced to change. We made good use of Eureka’s development team who came up with easy solutions to irritating, repetitive tasks which we had to carry out.

We also took full advantage of various Eureka Addon’s which to be honest I thought was a sales pitch when I was first introduced to them. However, after seeing them in use, I couldn’t get them installed quick enough.

I would without reservation, recommend Eureka Solutions to anyone upgrading or installing Sage 200, particularly if you want the flexibility of customising the software while keeping it user friendly. They kept me informed of progress through out, dealt with any issues we had and always delivered.”

Steven Donnachie | Company Accountant | Neogen Europe

“Eureka was selected over other business partners as they had the skills to tweak and develop the software which ensured I never heard the statement “the software won’t do that”.”

The Result

Increased Efficiency

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