SkateHut’s multi-channel business model requires them to utilise a variety of systems, which must communicate to ensure they deliver an exceptional customer experience.

Previously relying on a third-party integration platform, SkateHut encountered severe issues with the solution, resulting in regular transfer errors, difficulty diagnosing failed imports and inconsistent data across their business.

The company were operating with disparate systems which made creating financial reports a struggle, impacting their ability to plan strategically and make timely decisions.

SkateHut have found that all integrations have been running with a 100% success rate, the solution has removed the need to manually manipulate data between systems, saving staff an average of 40 minutes every day.

Decision makers now have confidence in the figures produced in respect to EU & UK VAT data. The appropriate rates are now applied to all sales, saving the company around 18 hours per month.

Accurate sales data is now regularly imported allowing sales & margins to be frequently reviewed saving staff an average of 6 hours per month.

Prior to our intervention all of SkateHut’s returns had to be manually recorded on spreadsheets and batch imported into Sage 200, we were able to automate this entire process, saving staff an average of 7 hours per month.

SkateHut now benefit from having their core business systems synchronised, streamlining their entire Ecommerce operation. Thanks to the integration, SkateHut have been able to automate cost and time-consuming aspects of their sales, stock and fulfilment processes, saving over 48 hours every month.